The Client:
Lucta Brands acquired Flavor & Fragrance Specialties Inc in 2015. They design and manufacture customized flavors, fragrances, and oils for a wide variety of industries including beverage, bakery, meat and alternative proteins, confectionary, dairy, pharmaceuticals, animal feed, home care and personal care. The company has their US manufacturing center in Baltimore and the North American headquarters and innovation center in Mahwah, NJ.
The Challenge:
The Solution:
In support of this, the Maryland MEP team worked with Go Lean Six who taught the Basic Supervisor Training curriculum to build the skills of leadership and clarify the role of the leader among the team leads. This group of leads embraced the concepts and techniques they learned and significantly changed the way they lead the day-to-day operations with a focus on “winning” every day through improved communication with their own teams and between teams, and improved coaching and training for their team members. There have been improvements in capacity and on-time delivery as well as promotions for several of the participants who have thrived in the new work environment. It has been a great year for the Lucta manufacturing facility and its customers.
Following the successful completion of the first wave of frontline leaders in Baltimore, Lucta’s senior leadership chose to expand the training to the middle and senior managers in Baltimore, so they can help support the development of the people with a thorough understanding of the techniques learned and embraced. Lucta further expanded the leadership training to their Mahwah, NJ facility. These sessions included a cross-section of employees from high-potential individual contributors to general managers across various business units. The interaction among the participants at different levels from different business units has brought even more richness to the conversations and exercises as they share this common experience.
Maryland MEP is helping set the stage with a standard leadership foundation across the company, upon which they can begin their lean journey.